Questions, answered.
Can't find what you need? Email support@clientgroove.ai or book a walkthrough below.
What is ClientGroove?
One account for your inbox, your calendar, your reviews and your marketing. Texts, calls, email, Facebook, Instagram, Google and web chat land in one inbox. An AI assistant can answer leads and book appointments for you.
What's included in the $297/month plan?
Every feature. Unified inbox, missed call text back, pipelines, online booking, reviews, websites and funnels, invoices and text-to-pay, email and SMS campaigns, automations, social planner, and the mobile app. See the full list on Pricing.
Do I still need my other tools?
ClientGroove replaces the tools you'd otherwise pay for separately: a CRM, a booking calendar, a review request tool, an email platform. One login instead of four.
Can I cancel anytime?
Yes. Cancellation takes effect at the end of your current billing period.
Are fees refundable?
No, except where the law requires it. We charge your payment method on file each billing period. Full terms are on the Terms of Service page.
What's the AI add-on?
$149 a month. It answers texts, DMs and calls, books appointments, replies to reviews, and writes your marketing content. See everything it does on the AI page.
What's the HIPAA add-on?
$594 a month, for med spas, clinics and other practices that handle patient information.
Who owns my data?
You do. ClientGroove hosts and processes it so the platform can run. You're responsible for having the right to collect it and the consent required to contact your customers.
Is my data secure?
ClientGroove uses reasonable safeguards to protect your information. No system is completely secure. The full detail on what's collected and how it's protected is in the Privacy Policy.
I was already a client before ClientGroove launched. What changed?
The name and the login address. Your account, your data and your automations are the same as they were. Log in at app.clientgroove.ai. If anything looks different or missing, email support@clientgroove.ai and the team will sort it out.
How do I get help?
Email support@clientgroove.ai, or book a free 15-minute walkthrough and the team will go over your account with you.